Effective Date: 14 February  2026

Welcome to MR PIGGY (Prop of Dhanalakshmi). We take pride in delivering quality food products and ensuring customer satisfaction. However, if you are not completely satisfied with your purchase, we are here to help.

Overview

Our refund and return policy lasts 30 days from the date of delivery.

If 30 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in its original packaging.

  • You must provide a valid receipt or proof of purchase.

  • The product must not fall under non-returnable items.

📦 Important: Please do not send any product back to the manufacturer.

Non-Returnable Items

Due to the nature of our business, the following items are non-returnable:

  • Perishable food items

  • Cooked food products

  • Customized or special-order items

  • Gift cards or promotional vouchers

  • Items damaged due to improper handling after delivery

Partial Refunds May Be Issued For

  • Items with visible signs of use

  • Products not in original condition

  • Missing parts not due to our error

  • Returns requested after 30 days (subject to review)

Refund Process

Once we receive and inspect your returned item, you will be notified via email regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original method of payment.

  • ⏳ Please allow 7–10 business days for the amount to reflect in your account, depending on your bank or payment provider.

Late or Missing Refunds

If your refund has not been received:

  1. Recheck your bank account.

  2. Contact your card provider or bank (processing time may vary).

  3. If still unresolved, contact us at:
    📧 thiyagudhanam19891989@gmail.com

Sale Items

Only regular-priced items are eligible for refunds.

Sale or discounted items are non-refundable unless they are damaged or defective.

Exchanges

We replace items only if they are:

  • Defective

  • Damaged during delivery

To initiate an exchange, email us at:
📧 thiyagudhanam19891989@gmail.com

Send the product to:

🏢 MR PIGGY (Prop of Dhanalakshmi)
No: 49/0, Dhesiya Punaramaippu Colony,
Erumapalayam, Salem Corporation Zone-3,
Salem, Tamil Nadu – 636015

📞 Phone: +91 63827 23396
🌐 Website: http://mrpiggysalem.com/

Gifts

If the item was marked as a gift and shipped directly to you:

  • You will receive a gift credit after approval of the returned item.

If the gift was shipped to the giver:

  • The refund will be sent to the original purchaser.

Shipping Returns

To return your product, send it to:

🏢 MR PIGGY (Prop of Dhanalakshmi)
No: 49/0, Dhesiya Punaramaippu Colony,
Erumapalayam, Salem Corporation Zone-3,
Salem, Tamil Nadu – 636015

🚚 Note:

  • Customers are responsible for paying return shipping costs.

  • Shipping charges are non-refundable.

  • If you receive a refund, return shipping costs (if prepaid) will be deducted from your refund.

  • We recommend using a trackable shipping service.

  • We are not responsible for products lost during return transit.

Need Help?

For assistance regarding returns, refunds, or order-related concerns, contact us:

📧 Email: thiyagudhanam19891989@gmail.com
📞 Phone: +91 63827 23396
🌐 Website: https://mrpiggysalem.com/